PUROXYGEN strives to build every product with the highest attention to details and craftsmanship. However, sometimes there may be occurrences of defect. In such a case, we will proceed with one of the options below:
- replace the product with the same model (with new or refurbished item), or
- issue a refund.
For any issues with your PUROXYGEN product, please Contact Us
In order for us to serve you better, please provide the following information as a proof of purchase for a valid warranty claim:
- the marketplace where the product was purchased (e.g. PurOxygen.com, Amazon.com);
- order number;
- product model;
- date of the purchase.